Privacy policy

FRESH TABLE CRAFT respects the privacy of every customer and recognizes the importance of protecting personal information shared through our online store.

When customers visit our website, browse pet care products, submit an order, or communicate with our customer service team, certain information may be collected and processed to support the shopping experience.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, how we protect it, and what choices may be available to customers.

This policy applies to https://www.freshtablecraft.club/, operated by USWALDO CHOC LUC LLC.

1. Information We Collect

We may collect several categories of information when customers interact with our website.

Personal Identification Information

Depending on the transaction or customer interaction, this information may include:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number, if provided.

  • Order details and purchase history.

  • Information voluntarily submitted through customer service communications.

This information allows us to identify orders, communicate with customers, and provide requested services.

Payment and Transaction Information

When a customer makes a purchase, payment-related information may be processed through third-party payment service providers.

Depending on the payment method, relevant transaction information may include payment confirmation, transaction reference numbers, payment status, billing details, and limited payment instrument information.

We do not intend to store complete payment card security information on our own systems when payment processing is handled by an external payment provider.

Customers should review the privacy policies and security practices of the payment providers they use.

Technical and Website Usage Information

When visitors access our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Website pages visited.

  • Referring website addresses.

  • Date and time of website access.

  • General browsing and interaction activity.

This information helps us understand how visitors use our website and identify potential technical problems.

2. How We Use Personal Information

We use collected information for legitimate business and operational purposes, including:

Order Processing and Fulfillment

We use customer information to confirm purchases, process payments, prepare shipments, deliver pet products, and communicate order-related updates.

Customer Service

Information may be used to respond to questions concerning pet toys, pet food storage containers, pet bibs, product availability, shipping progress, returns, and refunds.

Website Administration

Technical information helps us maintain website functionality, improve navigation, monitor performance, and resolve errors.

Business Security

We may use relevant information to detect suspicious transactions, prevent fraudulent activity, protect accounts, and investigate potentially unauthorized use of our services.

Service Improvement

Aggregated or appropriately de-identified information may help us understand shopping patterns, improve product descriptions, evaluate website performance, and develop a more convenient customer experience.

Legal and Regulatory Compliance

Information may be processed when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our legal interests, or address disputes.

We do not collect personal information for purposes unrelated to our business operations without an appropriate legal basis or required notice.

3. Cookies and Similar Technologies

Our website may use cookies and comparable technologies to support normal website operations.

Cookies are small data files stored by a browser that can help a website recognize a visitor's device or remember certain preferences.

We may use these technologies for:

  • Maintaining shopping cart information.

  • Supporting checkout functionality.

  • Remembering website preferences.

  • Understanding website traffic.

  • Improving navigation and website performance.

  • Supporting security and fraud prevention.

  • Measuring the effectiveness of website features.

Some cookies may be provided by third-party services integrated into our website.

Customers can manage or disable cookies through their browser settings. However, restricting certain cookies may affect shopping cart functions, checkout features, or other parts of the website.

4. How We Share Information

We do not sell personal information to third parties in exchange for money.

However, certain information may be shared with service providers when necessary to operate our business.

These providers may include:

Payment Processors

Payment service providers process transactions and help verify payment information.

Shipping and Delivery Partners

Shipping carriers and fulfillment partners may receive names, delivery addresses, and relevant shipment details to complete order delivery.

Website Hosting and Technical Providers

Hosting providers, security services, and website maintenance partners may process limited information to maintain website availability and functionality.

Analytics and Performance Services

If analytics tools are used, relevant technical or browsing information may be processed to evaluate website performance and visitor interactions.

Professional and Legal Advisers

Information may be shared with accountants, legal advisers, insurers, or other professional service providers when reasonably necessary.

Government Authorities

We may disclose information when required by applicable law, court order, legal process, or a valid governmental request.

Service providers receiving personal information are expected to use it only for authorized business purposes and subject to appropriate confidentiality and security obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • The nature of the information.

  • The duration of the customer relationship.

  • Transaction and accounting requirements.

  • Applicable tax and business recordkeeping obligations.

  • Legal disputes or regulatory requirements.

  • Security and fraud prevention needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect customer information from unauthorized access, disclosure, alteration, destruction, or misuse.

Such measures may include access restrictions, secure service providers, website security practices, and appropriate internal procedures.

However, no internet transmission, electronic storage system, or online transaction can be guaranteed to be completely secure.

Customers should avoid sending sensitive payment credentials or account passwords through ordinary email or other unsecured communication channels.

7. Children's Privacy

FRESH TABLE CRAFT operates as an online retail store for pet-related household and care products. Our website is not intended to collect personal information directly from children under the age of 13.

We do not knowingly collect personal information from children under 13 without the required parental consent.

If a parent or legal guardian believes that a child has provided personal information through our website, they may contact us at [email protected].

Upon receiving a valid request, we will review the matter and take appropriate action in accordance with applicable law, including the Children's Online Privacy Protection Act (COPPA), where applicable.

8. Third-Party Websites

Our website may contain links or references to external websites, payment platforms, shipping services, or other third-party resources.

These external services operate independently and may maintain their own privacy policies, cookie practices, and information collection procedures.

FRESH TABLE CRAFT does not control the privacy practices of independent third-party websites.

Customers are encouraged to review the relevant privacy notices before submitting personal information to external services.

9. Privacy Rights and Customer Choices

Depending on applicable law and the circumstances of the customer's interaction with our business, customers may have certain rights concerning their personal information.

These rights may include:

  • Requesting access to personal information we maintain.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible personal information.

  • Asking questions about how information is collected or used.

  • Withdrawing consent where processing is based on consent.

  • Requesting information about certain categories of data sharing.

  • Exercising applicable rights through an authorized representative where permitted.

We will review privacy requests and respond in accordance with applicable legal requirements.

To submit a privacy request, contact:

Email: [email protected]
Subject: Privacy Rights Request

We may need to verify the identity of the requesting individual before providing access to personal information or processing a deletion request.

Certain information may need to be retained to complete transactions, satisfy legal obligations, prevent fraud, or establish and defend legal claims.

10. Florida Privacy and Consumer Protection

FRESH TABLE CRAFT operates from Florida and seeks to handle customer information in a manner consistent with applicable federal and state privacy and consumer protection laws.

Relevant legal frameworks may include the Florida Digital Bill of Rights, Florida Statutes Chapter 501, applicable data security requirements, and federal privacy laws.

The Florida Digital Bill of Rights applies to businesses meeting its statutory definitions and applicability thresholds. This policy does not represent that every provision applies to every business or transaction.

We will honor privacy rights to the extent required by applicable law.

11. International Visitors

Our website primarily serves customers purchasing products through an online retail environment.

Visitors accessing the website from outside the United States should understand that their information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, or legal requirements.

Updated versions will be published on this page with a revised effective date.

Continued use of the website after an updated policy becomes effective indicates that the customer has had an opportunity to review the revised notice.

13. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact:

USWALDO CHOC LUC LLC
1322 CARDINAL LN
WINTER GARDEN, FL 34787
United States

Contact Person: Litzy Alvarado
Email: [email protected]
Website: https://www.freshtablecraft.club/

We value customer trust and are committed to handling personal information responsibly.