Contact information

At FRESH TABLE CRAFT, we believe that helpful customer service is an essential part of a positive shopping experience.

Whether you have a question about a pet toy, need additional information about a pet food storage container, want to understand the features of a pet bib, or require assistance with an existing order, our customer service team welcomes your inquiry.

We aim to provide clear communication and practical assistance throughout the shopping process.

1. Business Information

Business Name: USWALDO CHOC LUC LLC

Store Name: FRESH TABLE CRAFT

Website: https://www.freshtablecraft.club/

Business Address:

1322 CARDINAL LN
WINTER GARDEN, FL 34787
United States

Return Address:

1322 CARDINAL LN
WINTER GARDEN, FL 34787
United States

Customer Service Contact: Litzy Alvarado

Customer Service Email: [email protected]

2. Customer Service Assistance

Customers may contact us regarding a variety of shopping and order-related matters, including:

Product Information

Questions about product descriptions, dimensions, materials, features, intended uses, and available product options.

Order Assistance

Questions about order confirmations, payment status, order details, and purchase-related concerns.

Shipping and Delivery

Requests for tracking assistance, shipment updates, delivery information, and address correction inquiries.

Returns and Refunds

Questions about return eligibility, damaged merchandise, replacement requests, refund processing, and return instructions.

Website Assistance

Help with website navigation, checkout difficulties, and other technical issues encountered while shopping.

3. Email Communication

For the most efficient assistance, customers are encouraged to contact us through our official customer service email:

[email protected]

When submitting an inquiry, please include your order number if your question relates to an existing purchase.

For product concerns, a brief description and relevant photographs may help our team understand the issue more quickly.

Please avoid including complete payment card numbers, passwords, or other highly sensitive financial information in ordinary email messages.

4. Customer Service Hours and Response Expectations

We review incoming customer inquiries and make reasonable efforts to respond within 1–2 business days.

Response times may vary depending on inquiry volume, weekends, public holidays, and the complexity of the issue.

Some matters, such as delivery investigations or payment verification, may require additional time.

We appreciate your patience while we review your request and work toward an appropriate resolution.

5. Returns and Merchandise Correspondence

Customers wishing to return merchandise should contact us before sending a package to the return address.

Our team will review the request and provide any required return authorization and shipping instructions.

Unauthorized returns may experience processing delays because we may be unable to identify the original order or determine the appropriate handling procedure.

6. Official Business Correspondence

For business-related inquiries, customer concerns, policy questions, or formal correspondence, please use the official business contact information listed below.

USWALDO CHOC LUC LLC
1322 CARDINAL LN
WINTER GARDEN, FL 34787
United States

Attn: Litzy Alvarado
Email: [email protected]

FRESH TABLE CRAFT values clear communication and appreciates every opportunity to assist its customers.